Company Overview

At Tire Pros we value each employee and encourage growth. As such we are open Monday to Friday 8am to 5pm. We believe this helps our employees maintain a healthy family/work balance. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefits. Start your exciting new career with a strong and stable company.

Benefits and Perks

Excellent Training and Development
Competitive Compensation
Friendly Work Environment
Top Tier Benefits
$1,000.00 sign on bonus available after 6 months of successful employment

Job Summary

Advise and consult customers on vehicle service needs. Create repair orders for customers and communicate with the service department and customer as to the status of parts and or service required.

Great growth and career opportunities. Seeking self-starter, motivated, customer focused service writer who wants to provide a superior customer experience in the automotive repair field.
Compensation starts at $20/hr. (entry level) w/commission package to be determined through mutual goal setting to help promote a positive customer experience. Compensation can be higher with proven experience and performance based on sales goals shared through the Point Of Sales software system

Responsibilities

Promptly meets and greets customers
Determines the nature of customer problems; May make road test or visually inspect the vehicle
Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold
Obtains customer approval for service before delivering order to service personnel
Reviews completed repairs or services performed with customers and collects payment
Maintains cleanliness of showroom and re-stocks display as needed
Performs daily cash/sales procedures at close of business day
Complies with Company Quality Control Program, Company Safety Policy, OSHA and EPA regulations

Desired Qualifications

High School graduate or comparable vocational training
Knowledge of computerized sales and marketing software
Knowledge of auto/truck tire, lubrication and maintenance issues
Experience using various Point of Sales Software systems such as Tire Guru, Mitchell Repair, All-Data and other software

Preferred Experience:

2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance
3+ years experience as a Service Advisor in an auto repair store, auto dealership or comparable professional environment.
Experience as a vehicle mechanic or lubrication technician

Compensation: $20.00 - $35.00 per hour

Tire Pros is the nation's largest network with 600+ independent shops coast-to-coast, providing our customers with reliable automotive products and services for generations.

We’ve built trust with our customers through our network independent and passionate dealers, each one as different as the communities they serve. Our teams make certain the vehicles they work on, keeps the promise of dependability. Whether it's a four-wheel-drive system, transmission, brakes, exhaust, heating, and air conditioning repair, our service will always be straightforward. We build relationships for the long haul. Today, we are looking for individuals who share this same level of commitment and passion for giving customers top-quality service, who will go above and beyond to meet the customer's needs.

We strive to make Tire Pros not just a good place to work but an excellent place to work. We value our employees and have built a culture centered on their development and career growth. Investing in retaining the highest-caliber staff by providing a fun and friendly work environment along with excellent training, competitive compensation, and top-tier benefits. Apply now to start your exciting new career!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.

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